| CUSTOMERS' COMMENTS Just wanted to let you know that the picture frame arrived safely and we are very happy with it. The carving set arrived safely on Saturday; thank you very much for getting it off so promptly. The tunbridgeware box arrived safely this morning and the receipt for my card payment arrived Saturday. I am very pleased with the box which is something I have wanted for a very long time. Thank you again for the prompt service.
I am absolutely thrilled with my purchase of the Victorian brass fender which was delivered last Friday. It fits my Inglenook fireplace perfectly and is in far better condition than I expected. Just to say thank you for the excellent service you gave to us on We were delighted with not only the service and website but also the delivery of the goods, thanks. Re:Boxed Set of Carvers with Silver Mounts I just wanted to say the champagne bucket is beautiful, really old and antique looking, which is just what my Partner wanted, so thank you very much. I just have to try and be patient and keep it for the birthday. Dear Mr. Williams, I just wanted to take a minute and let you know how much l am impressed with your site. Thank you for the rosewood inlaid box it arrived today, I am delighted with it. Huge thank you to you and Chris Hilton (pass on thanks please) for all your efforts and patient and efficient handling of my queries. Have never bought anything like this over the net before - huge leap of faith for me! The experience has been brilliant - courteous, efficient friendly service. Wish all shopping was the same! Just a short note to say how good your service was in relation to my recent purchase. I have not bought antiques over the internet before and was, I confess, slightly concerned at the thought of buying on the basis of a photo alone (especially as it was a birthday present for my wife!). In the event the artcile is better 'in the flesh' than in the photo and the delivery was completed well in advance of my deadline - I couldn't really of asked for more. I was very impressed with the personal attention and the speedy service, as well as the fine quality of the item we ordered. I recently bought a doll from Penny. I am happy to report that I received my platter today. It came safely with no damage whatsoever. Thank you again for your help and for the information that you sent. I will check your website occasionally to see what else I might purchase from the Tudor Rose. You have a very happy customer. I have recently purchased a doll from Penny Aschan. The service all round has been excellent. The various people I contacted about the doll were very helpful, and Penny herself, is very amenable. I am completely satisfied with the service, and totally satisfied with my purchase. I thought your service was impeccible. The bed is gorgeous, Much nicer than it looked on the internet. I bought the bed from photos and I was scared of what might arrive. I have never bought an expensive item this way before. Fast responses to questions, fast shipping, and remarkable service! This shop offers a great selection of styles & items to suit every budget. The staff are charming & very helpful. Also useful after-sales service "try it at home" & help arranging delivery. I am exceptionally happy with my purchase! The item received was exactly as pictured on the website, and it arrived safely as a result of the best packing I have ever seen (and I buy a lot of antiques from internet sources). The item was shipped and received in a timely manner. Lest I forget, Elizabeth and the folks at Tudor Rose graciously communicated with me by e-mail during every step of the puchase and shipment. Thanks for a superb transaction! The only thing missing for me was a stroll through the charming streets of Petworth in West Sussex to top off my purchase!!! Regards, I was amazed and delighted to receive package this morning. Very many thanks for your prompt and efficient service. The lamp is absolutely splendid. I am more than 100% pleased the lamp and your service. It was the first time I had used the internet for this sort of purchase, Now and again I do a tour of my local antiques warehouses, which can be very time consuming if looking for something specific. I imagine serious collectors would find the internet very usueful for tracking down rare items. I am not a serious collector, but treat myself to something special from time to time. I saw a students' lamp like yours in one of the local places, but there was a hole in the top, presumably where the 'chimney' had broken off. So I did a search on Google images to find out what they are supposed to look like in their original condition. Yours was the only picture of that particular style of lamp - and the rest is history! Many thanks. I'm sure I shall 'visit' you again in the future. I have ordered an 8 light brass chandelier from Tudor Rose antiques. We had been looking for exactly this sort of item and were delighted to find it at Tudor Rose. The responses to our queries regarding size, condition and fitting were prompt, honest and reliable. Even better when it came to delivery the package was incredibly secure with a custom made box and delivered within 2 days at a unbelievably fair price. We have bookmarked Tudor Rose and confidently recommend any internet purchase. We plan to visit the site again soon. You will be happy (and probably surprised!!!) that the candles arrived safe and sound today…. I couldn't believe how quickly they arrived considering you only mailed them on Monday!!! Even quicker than our local service (sometimes). Thank you very much… they are beautiful. |