CUSTOMERS' COMMENTS

Just wanted to let you know that the picture frame arrived safely and we are very happy with it.
N.M of London

The carving set arrived safely on Saturday; thank you very much for getting it off so promptly.
I am thrilled, and know the recipient will be too (birthday not until May).

Katie. Salisbury

The tunbridgeware box arrived safely this morning and the receipt for my card payment arrived Saturday. I am very pleased with the box which is something I have wanted for a very long time.

Thank you again for the prompt service.

K. J from Polegate, E Sussex .

I am absolutely thrilled with my purchase of the Victorian brass fender which was delivered last Friday. It fits my Inglenook fireplace perfectly and is in far better condition than I expected.
I was provided with a first class service from your staff and the courier and would definitely buy from you again.
A.W from Warwickshire

Just to say thank you for the excellent service you gave to us on
purchasing the mappin & webb 6 piece condiment set....not only did it arrive the day after we purchased it, in excellent condition, it looked even better than it appeared on the internet
Thank You

M and T. Staffordshire

We were delighted with not only the service and website but also the delivery of the goods, thanks.
Sarah of Jersey.

Re:Boxed Set of Carvers with Silver Mounts
I phoned and purchased this item yesterday and it arrived today. What an excellent service throughout. Thank you very much.

Mr. T of Benfleet.

I just wanted to say the champagne bucket is beautiful, really old and antique looking, which is just what my Partner wanted, so thank you very much. I just have to try and be patient and keep it for the birthday.
Thanks again.
Mr I from London

Dear Mr. Williams,
Just a quick note to say thankyou my carving set arrived
today (Saturday) by recorded delivery. Many thanks for your very
prompt service, and at Christmas too.
It seems to have been acquired by my wife as a Christmas present so I
am banned from seeing it until Monday, ah well I am sure all will be
fine.
Again my thanks to you and Tudor Rose.
Merry Christmas
I.B England

I just wanted to take a minute and let you know how much l am impressed with your site.
Cheers and all the best wishes for the website.
Wish you great success, and a Happy New Year.
J.J of Tamil Nadu, India.

Thank you for the rosewood inlaid box it arrived today, I am delighted with it.

H. S of England.

Huge thank you to you and Chris Hilton (pass on thanks please) for all your efforts and patient and efficient handling of my queries. Have never bought anything like this over the net before - huge leap of faith for me! The experience has been brilliant - courteous, efficient friendly service. Wish all shopping was the same!
C.T Cotswolds UK.

Just a short note to say how good your service was in relation to my recent purchase. I have not bought antiques over the internet before and was, I confess, slightly concerned at the thought of buying on the basis of a photo alone (especially as it was a birthday present for my wife!). In the event the artcile is better 'in the flesh' than in the photo and the delivery was completed well in advance of my deadline - I couldn't really of asked for more.

With thanks


G. C. S of UK

I was very impressed with the personal attention and the speedy service, as well as the fine quality of the item we ordered.
Olivia. Washington D.C.

I recently bought a doll from Penny.
The doll is perfect, in fact she is excellent.
The service was also excellent.
This spurred me to purchase Penny's other doll. This doll too,is beautiful, and perfect in every way.
The service was once again 100%.
I continue to browse the Tudor Rose site.
I highly recommend the service provided by all of the people I came in contact with when making my purchase.
J C Northampton

I am happy to report that I received my platter today. It came safely with no damage whatsoever. Thank you again for your help and for the information that you sent. I will check your website occasionally to see what else I might purchase from the Tudor Rose. You have a very happy customer.

Marilyn, Utah - USA.

I have recently purchased a doll from Penny Aschan. The service all round has been excellent. The various people I contacted about the doll were very helpful, and Penny herself, is very amenable. I am completely satisfied with the service, and totally satisfied with my purchase.
Now that I have found the site, I will continue to visit it on a regular basis. I live in Northamptonshire, so am unable to visit the shop personally, but the e-mail communication is excellent. I was put in touch with Penny, who was able to answer all my question, in a satisfactory way. The service is highly recommended. Just a quick note for Elizabeth, who also contacted me on this matter. Thank you for all your help. I was able to contact Penny, and purchase the doll, which is absolutely charming. I hope to do further business with you.
Best wishes

J.C of Northamptonshire

I thought your service was impeccible. The bed is gorgeous, Much nicer than it looked on the internet. I bought the bed from photos and I was scared of what might arrive. I have never bought an expensive item this way before.

The company you work with in America, who delivered the bed, put the bed together for me at no extra charge. They were excellent and came on time.

The color of the linen on the headboard is so wonderful. It is so neutral and goes with everything. The lines on the bed are like magnificent. Like a great old fashioned car. Beautiful and Luxurious. The proportions are so so nice and I am getting a special mattress for the bed which is low and sleek.

Thank you so much for putting up with all my questions and the mess with the decorators.

Warm Regards

L. S of USA .

Fast responses to questions, fast shipping, and remarkable service!
Elaine from Washington DC.

This shop offers a great selection of styles & items to suit every budget. The staff are charming & very helpful. Also useful after-sales service "try it at home" & help arranging delivery.
Being the granddaughter of antique dealers, I am not quite a novice and find this venue relaxed, friendly and not at all pushy or intimidating.
A.F of England.

I am exceptionally happy with my purchase! The item received was exactly as pictured on the website, and it arrived safely as a result of the best packing I have ever seen (and I buy a lot of antiques from internet sources). The item was shipped and received in a timely manner. Lest I forget, Elizabeth and the folks at Tudor Rose graciously communicated with me by e-mail during every step of the puchase and shipment. Thanks for a superb transaction! The only thing missing for me was a stroll through the charming streets of Petworth in West Sussex to top off my purchase!!!

Regards,
Bruce

Bruce . USA

I was amazed and delighted to receive package this morning. Very many thanks for your prompt and efficient service. The lamp is absolutely splendid.

I am more than 100% pleased the lamp and your service. It was the first time I had used the internet for this sort of purchase, Now and again I do a tour of my local antiques warehouses, which can be very time consuming if looking for something specific. I imagine serious collectors would find the internet very usueful for tracking down rare items.

I am not a serious collector, but treat myself to something special from time to time. I saw a students' lamp like yours in one of the local places, but there was a hole in the top, presumably where the 'chimney' had broken off. So I did a search on Google images to find out what they are supposed to look like in their original condition. Yours was the only picture of that particular style of lamp - and the rest is history!

Many thanks. I'm sure I shall 'visit' you again in the future.
E. W. of Surrey

I have ordered an 8 light brass chandelier from Tudor Rose antiques. We had been looking for exactly this sort of item and were delighted to find it at Tudor Rose.

The responses to our queries regarding size, condition and fitting were prompt, honest and reliable. Even better when it came to delivery the package was incredibly secure with a custom made box and delivered within 2 days at a unbelievably fair price.

We have bookmarked Tudor Rose and confidently recommend any internet purchase. We plan to visit the site again soon.

C. W. of Northern Ireland

You will be happy (and probably surprised!!!) that the candles arrived safe and sound today…. I couldn't believe how quickly they arrived considering you only mailed them on Monday!!! Even quicker than our local service (sometimes).

Thank you very much… they are beautiful.

Mrs M of Australia